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Q: |
How
much
space is required for the PC-1000 and/or PC-1000/Laser 1000? |
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A: |
Ideally,
a 4' x 4' space for the PC-1000 or 4' x 8' for the PC-1000/Laser
1000. In some cases, a smaller space may work. Call 800-654-2027 for
details.
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Q: |
Besides adequate space, what other requirements are needed in my
office to install a
PC-1000 or
PC-1000/Laser
1000? |
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A: |
A 115v,
20 amp circuit (preferably dedicated) is required for the
installation of either the PC-1000 or PC-1000/Laser 1000. Of course,
each office must have appropriate film processing capabilities.
Additionally, some states require a remote activation switch.
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Q: |
What
kind of service does Panoramic provide? |
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A: |
Panoramic has an established network of over 300 independent service
technicians nationwide. When on-site service is required, the
nearest trained technician is dispatched to provide fast,
professional service. Panoramic also has experienced, in-house
service technicians available at our toll free number to assist with
any performance related questions.
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Q: |
What
kind of warranty is provided? |
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A: |
Panoramic provides a full two year warranty on both parts and labor.
This comprehensive warranty is the best standard warranty in the
industry.
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Q: |
How
much does the PC-1000 and PC-1000/Laser 1000 cost? |
|
A: |
Pricing for the
PC-1000 and PC-1000/Laser 1000 is the most aggressive in the
industry and includes shipping, installation and training. Call
1-800-654-2027 for a quote.
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Q: |
Why
are Panoramic’s prices so much lower than the competition? |
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A: |
Panoramic Corporation manufactures and sells the PC-1000 and
PC-1000/Laser 1000 directly to doctors. This direct sale approach
eliminates the need for multiple layers of distribution that add
cost to our competitors' machines. In many cases, dealers must mark
up competitive machines $3,000- $6,000 or more to pay for their
involvement in the sale process. By selling directly to doctors,
Panoramic eliminates all dealer markups.
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Q: |
Is
purchasing the PC-1000 or PC-1000/Laser 1000 my only option?
|
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A: |
No. We
have a rental program for both the PC-1000 and the PC-1000/Laser
1000. With the rental plan, you pay only a small fee per X-ray. The
rental program also entitles you to earn credit that can be applied
toward the purchase of the machine at any time.
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Q: |
What
is included with the PC-1000? |
|
A: |
You will
have everything you need to start taking films immediately after
installation. Included with the machine is a sample pack of film, a
Kodak Lanex intensifying screen/cassette sleeve and a pack of 50
bite guides.
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Q: |
When
can I expect delivery once I have placed an order? |
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A: |
Once all
your paperwork is approved, most machines can be delivered within
1-2 weeks
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Q: |
How
much time should I set aside for the installation of the machine?
|
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A: |
For the
PC-1000, our technician will require 2-3 hours for installation and
initial training. For the PC-1000/Laser 1000, 4-6 hours are
required.
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Q: |
What
can I do with my old X-ray equipment? |
|
A: |
You can
arrange for the removal yourself, or Panoramic can give you a quote
for the removal of your machine.
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Q: |
Does
the PC-1000 produce scatter radiation? |
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A: |
Yes,
however, there is no measurable scatter radiation beyond three feet.
The operator is equipped with a 12-foot exposure cord to allow a
safe distance while keeping the patient in view. If the machine is
installed near a wall, two pieces of standard drywall will absorb
the radiation.
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Q: |
How
tall or short can my patients be and still use the machines
comfortably? |
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A: |
The
PC-1000 and PC-1000/Laser 1000 can accommodate someone standing as
tall as 6' 4" or as short as 3' 4". Anyone taller or shorter can use
a stool. Our machines are also wheelchair accessible.
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Q: |
What
is meant by "Digital Ready" when applied to your machines?
|
|
A: |
Our
machine is the platform for obtaining digital images. You can adapt
it to use either direct digital sensors or digital phosphor plate
systems, which are the two digital formats available today. You can
adapt it at any time in the future as you decide which system best
suits your changing needs.
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Q: |
Can
your quality and images be as good as those of the more expensive
units on the market? |
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A: |
Our
machine quality is excellent with a more than 92% customer
satisfaction rating. Our image quality is equal to or better than
machines costing twice as much and we employ the same technology. We
encourage you to compare the technical specifications - ours match
or exceed all but those of the most expensive machines. We can do
this because we control all of our manufacturing and we sell
directly to the dentist, reducing our cost of manufacturing and
distribution.
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Q: |
Panoramic imaging is not really diagnostic is it? |
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A: |
On the
contrary, when done properly, panoramic imaging can be an
outstanding diagnostic tool. Along with the machine, we'll make sure
that you have the knowledge and training to use panoramic imaging to
its full diagnostic potential. We provide an annotated sample
radiogram guide showing 50 important sites to be checked. You'll
also receive our quarterly newsletter with tips and special case
analysis to help educate you in the nuances of panoramic
diagnostics. The literature is full of articles documenting the many
diagnostic uses of panoramic radiography. When used in conjunction
with conventional bite-wings and full-mouth X-rays, panoramic X-rays
allow you to provide the absolute best in patient care.
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Q: |
How
can I afford a panoramic X-ray machine? |
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A: |
Panoramic imaging can easily generate enough revenue to pay for
itself. Additional required dentistry, as identified through
panoramic imaging, can also be an additional source of practice
revenue. Call us for recent published articles on usage and
reimbursement.
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Q: |
What
about an adjustable focal trough? |
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A: |
An
adjustable focal trough is not necessary with our machine. We have
one of the largest focal troughs in the industry, making it very
easy to position the patient. No adjustment is required between
patients.
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Q: |
You
don't look hi-tech or have all the bells and whistles. Why not?
|
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A: |
We
prefer to keep our unit simple to understand, operate, maintain and
service. You won't find an easier system to use. Our customer
satisfaction rating of more than 92% speaks for our reliability and
consistency. Our image quality, which is the most important factor,
is among the best you'll find at any price. Quality, simplicity,
reliability and the best pricing - that's our objective.
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