Important information for Windows 10 users
We have become aware of a Windows 10 update that has the potential to cause your computer connected to your Panoramic X-ray machine to reboot/blue screen/shut down.
We are diligently working with our software programmers to provide a software update to remedy the situation. In the meantime, if you follow the steps in the following document, you should be able to utilize your Panoramic system. You may need to repeat these steps if Windows 10 continues to push updates at various intervals.
We apologize for any inconvenience and are looking forward to solving this issue quickly.
Technical Support Team
Preventive Maintenance Checklists
NOTE: Preventive maintenance is required on all Panoramic machines every two years.